ROOT SPORTS VIEWER FAQ  

AUDIO AND VIDEO

How can I get ROOT SPORTS in HD from my cable or satellite provider?
Please contact your cable or satellite provider directly and let them know you'd like to receive ROOT SPORTS in HD.  They can advise you on availability, as well as, package and equipment requirements.

Audio or Picture Issues:
If you have an audio or picture issues, determine if this issue is present on other channels or only ROOT SPORTS. If present on other channels, please contact your cable or satellite provider.  If it is only on ROOT SPORTS, please fill out a website ticket and we will respond during regular business hours. 

 

PROGRAMMING

How can I get Pittsburgh Pirates and Pittsburgh Penguins live game broadcasts outside of ROOT SPORTS broadcast territory?
If you are outside of Pittsburgh’s regional television territory, Penguins and Pirates games will be blacked out on ROOT SPORTS. Our distribution rights are only within the Penguins and Pirates regional television territory.  Team territories are dictated by the leagues, not by regional sports networks.  Each of the professional leagues set defined areas for each team, with some counties exclusive to that team and some counties shared with other teams.  DIRECTV, DISH Network and digital cable providers offer special out-of-market packages: the MLB Extra Innings package and the NHL Center Ice package.  These season-long packages include most of the games that are telecast on ROOT SPORTS.  Please note some games may still be subject to blackouts.  For more information, contact your television service provider.

I live in the ROOT SPORTS network territory and my television provider doesn't offer ROOT SPORTS.  What can I do?
Call, email or utilize your provider's FaceBook and other online communities to let them know you want ROOT SPORTS added to your channel line-up.

I see your promo for Steelers-related programming, but why is it blacked out when I tune-in?
Due to NFL Network coverage restrictions, some of ROOT SPORTS’ Steelers programming-  specifically The Mike Tomlin Press Conference (Tuesdays at 12:00PM), and the Mike Tomlin Show (Thursdays at 6:00PM) – are blacked out in viewing areas outside of the Steelers NFL-designated Home Television territory.  We apologize for the inconvenience, but this is an NFL-issued restrictions.

Can I purchase ROOT SPORTS programming?
ROOT SPORTS
programming is not available for purchase.

Can I request a copy of a Pittsburgh Pirates or Pittsburgh Penguins game?
ROOT SPORTS
cannot reproduce Pittsburgh Pirates or Pittsburgh Penguins games or provide clips from the telecasts due to copyright agreements with our team partners. 

I produced a sports show.  How can I get my show on your network?
While ROOT SPORTS produces most of its own original programming, there is a limited amout of time made available to producers of sports shows with local interest.  To have your show considered for telecast, please contact our Programming department at pittsburgh@rootsports.com. 

Programming Issues:
If you have additional questions regarding programming, blackouts, or content issues, please contact your cable or satellite provider.  If your issue cannot be resolved by your provider, please fill out a website ticket and we will respond during regular business hours. 
 


ADVERTISING AND SALES

How can I advertise on ROOT SPORTS?
For advertising information or questions, please contact our Sales department at 412.316.3813.


CAREERS

Is ROOT SPORTS currently hiring?
For a list of open positions, please check
our careers website
You can apply directly via this site.